We welcome feedback from all our clients to ensure we can continually improve our service. Here is what some of them had to say.
"Jeremy's expertise was evident in every step in the process. He really listened to us - our needs as well as our concerns - and was able
to put together a home mortgage package that was perfect for us. And
when we refinanced, he was the only person we considered calling, and
everything worked out great!"
-Erik Holmgren and Joe Schlefke
"I always refer my friends and co-workers to Optimus. I thought that I would never be able to qualify for a mortgage after my bankruptcy. Jeremy is a true miracle worker."
-P. Reynolds, Minnepolis
"Thanks for everything! Very smooth transaction and a great move for my family.
You are very professional and easy to work with. I will most certainly recommend you.
"
-Jake, Edina
"Anyone who has purchased or re-financed a home knows that the most frustrating and arduous part of the process is securing a mortgage. In most cases, the required documentation is completely overwhelming. That, however, is not the case with Jeremy Heimer of Optimus Home Mortgage. He gave us a list of forms and documents we needed, but then he walked us through them and helped us complete them. If more information was needed, he told us how to get that information and even went so far as to have documents couriered to us. He met with us in our home at hours that were convenient to us. “Going the extra mile,” is a cliché’ but, in Jeremy’s case, he went the extra mile and then some. I have told friends and family members to call Jeremy for mortgages and re-financing and I wouldn’t hesitate to strongly recommend him and his company to anyone. He got us exactly what we wanted with the least amount of effort possible. He’s great!
"
-Linda & Geri, Plymouth
"There are alot of things I like about working with Jeremy; he is friendly,
informative, he goes out of his way to provide excellent service and
communicates well with all parties, but what I most appreciate is that he is
reliable. Jeremy actually provides the loans that he says he can provide
and when he says he can provide them.
As a real estate agent and investor, I have worked with many mortgage
brokers, and I know that his professionalism is actually quite unusual. Many
times I've had to work twice as hard to keep a transaction from falling
apart because an appraiser, closer or lender got poor information. Jeremy
has always been a huge help in coordinating the entire purchase, which makes
me look good to my clients.
Jeremy makes it very clear to borrowers that he is looking after their best
interests not some bank's.
One way he does this by helping the borrower present the best possible face
to lenders in order to obtain a loan on the best possible terms. I never
regret sharing information with him because he is always non-judgemental and
looking after my best interests.I owe him a big Thank you!"
Phil Stevenson, Agent/Investor
"My experience with an internet mortgage company turned into a horrible nightmare. They did not know anything about Minnesota and did not return phone calls, etc. Luckily I found you and have to say it was a very pleasant experience and a quick closing. Thanks for rescuing me and making me feel important and not just another number. I highly recommend Optimus Home Mortgage."
-Sally T., Crystal
"Thanks for another outstanding and efficient job! I've told you before, but you guys are head and shoulders above all other firms in the area. By the way, that was a SATISFIED repeat customer of mine- and man you made me look good! You can be assured that I refer you to my friends as well as my clients."
-Barry, Twin Cities (Realtor)
"As a first time buyer, my knowledge of the steps involved in purchasing a house was limited. A friend recommended Optimus Home Mortgage. From the first appointment, Jeremy and his staff held my hand through the whole process step by step. When panic set in (and it usually does at some point), I picked up the phone and called the office. It was so reassuring to receive sound and logical advice. I have recommended Jeremy to a number of my friends and work colleagues, all of whom are delighted with the service provided. I have no doubt that when I decide to move on, I will go straight back to Optimus Home Mortgage."
-A. Barlow, Wayzata
If you want to join the growing list of satisfied customers contact us today.
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